We’re here to help with genuine challenges, so please only contact us after you’ve reviewed the EA Rules of Conduct. Disagreeing with a suspension or ban isn’t fair play unless you truly believe you haven’t broken the rules. Find out why we issue bans or suspensions and how to submit an appeal if you think we’ve made a mistake.ĮA’s Positive Play Charter and User Agreement expect players not to improperly use in-game support buttons or file false reports to EA staff.
